🍞 Terms & Conditions

Welcome to Against The Grain! By placing an order, you agree to the following terms:

• Our baked goods are made in a home kitchen operating under Florida’s Cottage Food Law and are not subject to state inspection.

• All items are made fresh to order using high-quality, clean ingredients.

• Customers are responsible for providing accurate shipping and contact information.

• Orders are not finalized until payment is received in full.

• We reserve the right to cancel or refuse any order due to availability, errors in product descriptions, or pricing issues.

If you have any questions before placing your order, please contact us—we're happy to help!

🛍️ Refund & Return Policy

Because our products are handmade and perishable, all sales are final.

However, we want you to be satisfied with your experience. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and a description of the issue. We will do our best to resolve the situation, which may include a replacement or store credit at our discretion.

📦 Shipping Policy

We bake and ship orders fresh to preserve quality.

• Orders are typically processed and shipped within 2–3 business days.

• We use standard shipping carriers, and estimated delivery times are provided via text or email on shipping day from the carrier.

• We are not responsible for delays due to weather, shipping carrier issues, or incorrect addresses provided by the customer.

• Some items (like products with cheese) may require local delivery or pickup due to food safety.

Currently, we only ship within the United States. If you're local, pickup and delivery options may be available—please check our site or contact us for more info.

⚠️ Allergy Disclaimer

All of our products are prepared in a home kitchen where the following common allergens are present:

• Wheat (gluten)

• Eggs

• Dairy

• Nuts

While we take great care to avoid cross-contamination, we cannot guarantee that any item is free of allergens. If you or someone in your household has a severe allergy, please take caution or reach out before ordering.